Meet Maxine Kerley, a digital marketer and owner of Digital Bon Bons, a marketing company for parent and children focused businesses.
Tell us about yourself
I am a digital geek and I can’t hide it. I’ve worked for a number of different industries over the years from a dental software company to a fashion brand and it was while I was working for this fashion brand that I really discovered and fell in love with digital marketing. I say love because I really did, it hit me hard and to have something you do for a living be a passion as well – I’m grateful for that.
I’d had experience working with parent and children focused brands in previous job roles and it was while I was on maternity leave with my daughter Ava, that I really started to get to know these type of businesses and what their challenges were. I returned to work in 2015 and then last summer created Digital Bon Bons – a marketing company helping business owners reach their target audiences of parents and children, digitally. I officially launched on New Year’s Eve 2016.
Getting to grips with digital marketing takes time and making a business work online can take even longer. For a business owner, you want to see results for all the efforts you’re putting in. I’ve collated together some tips that can help you get started.
You have a fantastic website and it’s live but Google doesn’t know about it and it won’t until you verify. You need to tell it that it’s there, waiting to be crawled and picked up for search results. This is done using Google Search Console, so you will need a Gmail Account to do this, but a Gmail Account is so important, especially if you want to take advantage of Google Analytics too. Once verified you will start seeing your site appear in listings.
Have a plan
To really make a success of digital marketing in your business you need to have a strategy outlining your goals. Ask yourself – “What do I actually want to achieve with my digital marketing?”. Is it website hits, e-commerce sales, thought leader? Whatever your goals, you need to have these on record. The next step is creating a plan. This will detail how you will achieve those goals, the actual methods that will be put in place across all the digital platforms you are using. This will not only help you stay focused but will save hours of time, crawling the internet for content ideas, posts, designing newsletters late into the night.
You want your business to get found when people type words into search engines – this is all down to SEO (Search Engine Optimisation) and one of the big topics so far this year is about ‘local search’. If you have a local business, for example, a class or a bricks and mortar shop then you need to be thinking about local search. Using tools like Google My Business to highlight all your business information is really key. This means when someone is searching and your business is applicable, it will not only pop up in the page results but also on the right hand side with a box full of your images, website, opening times, address and reviews.
Being your own boss is hard work and time management is an issue a lot of my clients struggle with when it comes to social media. With so many platforms and trying to reach the right customers, it can be overwhelming trying to keep up. A social media management system is a huge help in not only planning your posts and content but also for providing reporting so that you can see how well it is all going or where your challenges are. I’ve used several systems over the years so some of my recommendations are Buffer, Hootsuite, Sprout Social (ideal for larger businesses), Planoly and Later. The last two are specifically for Instagram and while they won’t automatically post for you like other systems for Facebook, Twitter and Pinterest, it does prompt reminders for you. Come on Instagram, change that API and help us business owners out huh!
Digital success definitely doesn’t happen overnight, even though it may seem that way for some. It takes work and planning but it can be done and you can do it.
Doing it for the Kids
When I launched the business I discovered Frankie’s account on Instagram and it was brilliant. For a newly launched business I felt like I was amongst friends. The community she has created around DIFK is brilliant because not only are there regular blog posts from inspirational people but you always feel you have support and you’re never alone.
A Branch of Holly
Her blog is filled with productivity tips to help keep you focused on what you want to achieve in your business. I’ve read so many of her amazing post on helping you manage your time, how to achieve better results in your blog and much more. She is truly fantastic at what she does.
I discovered Emma on Twitter first and before I knew it I found her Podcasts and I just couldn’t stop listening. She interviews truly amazing women about their journeys, their inspiration and it’s funny and light. Her website is a fantastic hub of life online and last year she published her first book of the same name all about growing up online. So many things I identified with having grown up with Yahoo Chat and AOL, not to mention a dial up modem.